Privacy Policy

Data Controller: Grupo Firma S.L. | VAT No: B-XXXXXXXX | Address: C/ Ejemplo, 123, 28001 Madrid, Spain | Email: privacy@grupofirma.es

1. Purpose of processing

We process the personal data you provide to us in order to:

Respond to your enquiries and quote requests.
Manage the contractual relationship if you engage our services.
Send you commercial communications if you have given your explicit consent.

2. Legal basis

Performance of a contract (Art. 6(1)(b) GDPR): to process orders and deliver services.
Legitimate interest (Art. 6(1)(f) GDPR): to respond to enquiries.
Consent (Art. 6(1)(a) GDPR): for commercial communications and analytical cookies.

3. Retention period

Personal data is kept for as long as necessary for the purpose for which it was collected and, at a minimum, for the legally required retention periods.

4. Recipients

We do not share data with third parties unless required by law or technically necessary (hosting providers, transactional email providers) under data processing agreements.

5. Your rights

You may exercise your rights of access, rectification, erasure, objection, portability and restriction by writing to privacy@grupofirma.es with a copy of your identity document.

6. Complaints

If you believe that the processing of your data does not comply with applicable legislation, you may lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es, or with the supervisory authority in your country of residence.